Our rental policies are provided by ABC Motorhome & Car Rentals to assist you in planning your travels. If you have any questions not answered in this section, refer to our FAQs or mileage chart for more information. We can also be contacted at 800-421-7456.
The Renter agrees to all terms of this Agreement.
Required Insurance Information: Customer agrees to maintain automobile insurance during the turn of this rental agreement, providing the owner, the renter, and any other person using or operating the rental vehicle with the following primary coverage:
Customer insurance will provide at least the minimum limits of coverage required by the financial responsibility laws of the state where the loss occurs. Because the customer is providing automobile insurance, we are not. In states where the law requires us to provide insurance we will provide excess insurance only, up to the minimum limits required by the financial responsibility laws. The customer’s insurance will be primary. Any insurance we are required to provide applies to claims of bodily injury and property damage only and is secondary to any other valid and collectable insurance whether it is primary, secondary, excess, or contingent. Our policy contains exclusions, conditions, and limitations applicable to anyone claiming coverage. Customer agrees to cooperate with our insurer if any claim is made. Our insurance applies only in the United States, and Canada. Customer must obtain written permission, and purchase special liability insurance to use or operate the rental vehicle in Mexico. Where permitted by law, customer rejects uninsured, underinsured, supplemental, personal injury protection, and no-fault coverage. Where we are required to provide such coverage, renter is afforded the minimum limits required by law. Any breach of this agreement will void any insurance coverage.
Vehicles will not be used or operated by anyone:
PROHIBITED USE OF THE VEHICLE VIOLATES THIS RENTAL AGREEMENT, VOIDS ALL LIABILTY AND OTHER INSURANCE COVERAGE (WHERE PERMITTED BY LAW), MAKES RENTEE RESPONSIBLE FOR ALL LOSS OR DAMAGE TO OR CONNECTED WITH VEHICLE, REGARDLESS OF CAUSE, INLCUDING BUT NOT LIMITED TO RENTOR’S EXPENSES, INCLUDING LOSS OF USE.
Fines and Fees: 1) Gas not filled all the way - $100 plus the cost of the fuel. 2) Parking violations and / traffic tickets - $100 fine plus the cost of the ticket. 3) Smoke smell, fish smell, pet odor/hair - $500 each offense. 4) Excessive dirtiness - $150 fine. 5) Late return - $25 per hour or $250 after 2 hours. 6) Windshield chip or crack - $500 replacement
Gravel roads: Lessee agrees that travel on gravel roads is forbidden. If lessee travels on a gravel road, Lessee understands that the insurance on the vehicle will not cover damage due to road conditions. Any expenses incurred are the sole responsibility of Lessee. This includes, but is not limited to broken windshields; tire failure; excessive tire wear; undercarriage damage due to poor road conditions. Lessee will also be responsible for towing if mechanical or other failure occurs on gravel roads
Partial Payment: If you have paid a partial payment of $118 for your reservation, your final payment will be charged to the card on file 30 days prior to your arrival, unless it’s a promotional offer. We will call the number we have on file as a courtesy to remind you that the balance will be charged to the card as originally agreed.
Cancellation policy: If cancelled up to 30 days prior to rental date – full refund given. If cancelled less than 30 days prior of rental date – $118 held on a letter of credit, all else refunded. Letters of credit are good for one year.
Availability: If, for reasons beyond our control, reserved vehicles are not available, ABC Motorhomes reserves the right to substitute a vehicle of equal value at no additional cost or refund all payments without further liability.
There will be no refunds for early returns or late pickups: We have set aside the block of time that you requested exclusively for you.
Maintenance issues and breakdowns: Pre-approval from our office is required before making any off-site repairs.
Flat tires are your responsibility.
ABC will not and cannot be held responsible for any personal belongings left in the vehicle.